2022完整智慧树 运营管理理论与实践（全英文） 最全最新智慧树知到章节测试答案
第一章 单元测试
1、 问题:Productivity is expressed as: （ ）.
选项：
A:output plus input
B:output minus input
C:output times input
D:output divided by input
E:input divided by output
答案: 【
output divided by input
】
2、 问题:Which of the following is not a factor that affects productivity? （ ）.
选项：
A:computer viruses
B:design of the workspace
C:use of the Internet
D:standardizing processes
E:wireless cellular phones
答案: 【
wireless cellular phones
】
3、 问题:For an organization to grow its market share, it must: （ ）.
选项：
A:advertise using multimedia
B:lower prices
C:exceed minimum standards of acceptability for its products or services
D:establish an internet website
E:broaden its mission statement
答案: 【
exceed minimum standards of acceptability for its products or services
】
4、 问题:Which of the following activities is not a direct responsibility of operations management? （ ）.
选项：
A:Developing an operations strategy for the operation
B:Planning & controlling the operations
C:Determining the exact mix of products and services that customers will want
D:Designing the operations products , services & process
答案: 【
Determining the exact mix of products and services that customers will want
】
5、 问题:The hierarchy and sequence of planning and decision-making is: mission, organizational strategy, tactics, and operational decisions. （ ）
选项：
A:对
B:错
答案: 【
对
】
第二章 单元测试
1、 问题:"Quality is defined by the customer" is______ ( ).
选项：
A:An unrealistic definition of quality
B:A user-based definition of quality
C:A manufacturing-based definition of quality
D:A product-based definition of quality
答案: 【
A user-based definition of quality
】
2、 问题:__ is about supplying customers with what they want when they want it. ( )
选项：
A:JUT
B:HET
C:JAT
D:JIT
答案: 【
JIT
】
3、 问题:The aim of Six Sigma initiative is to______ ( ).
选项：
A:reduce cost
B:improve quality
C:both [A] and [B]
D:none of the above
答案: 【
both [A] and [B]
】
4、 问题:Six Sigma strategies seek to improve the quality of the output of a process by ( ).
选项：
A:identifying the causes of defects
B:removing the causes of defects
C:minimizing variability in manufacturing
D:all of the above
答案: 【
all of the above
】
5、 问题:Which kind of defect can be called as minor defect? ( ).
选项：
A:Which does not reduce the usability of the product for its intended use
B:The cost of repairing the defect is less
C:both [A] and [B]
D:None of the above
答案: 【
Which does not reduce the usability of the product for its intended use
】
第三章 单元测试
1、 问题:Productivity is defined as the ratio of input to output. （ ）
选项：
A:对
B:错
答案: 【
错
】
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